Fees & Refunds
Our payment procedure applies only to our fee paying training courses. Please contact your College Manager to discuss any problems you may have with your fees.
Fee Payment Procedure
- Fees are made up of Tuition Fees (tuition, workbooks, NZQA fee, ITO material & assessment fees) as well as Course Related Costs (textbooks, NZQA credit registration & certification fees, special clothing, equipment, field trips etc)
- Fee-paying students are required to pay a deposit of 10% or $500 (whichever is the lesser amount) of the total fee
- Fees are due in full by the tenth day following the start of your course. This also applies if you've registered for a Student Loan so please make sure you apply to StudyLink as soon as you enrol
Fee Protection
- Community Colleges New Zealand uses the Public Trust Student Fee Trust Account to protect student fees from any undelivered portion of the programme in line with Ministry of Education and NZQA requirements. You can read more details of this on pages 9 and 22 of our Student Handbook.
Refund Policy
- Withdrawal before a course start date will receive a full refund;
- Students who withdraw from a course within the first 10 training days may claim a full refund, minus their deposit
- Any student withdrawing after 10 days won't be entitled to a refund, unless exceptional circumstances are proven. This decision will be made by the Chief Executive Officer.
- A full refund of any course-related fees paid will automatically be given for programmes which are cancelled by the College, or which didn't start due to insufficient number of enrolments.